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Knowledge: united states
home → home → consumer information → advocacy and protection → governmental help → united states
Links
- Consumer Information Center
 http://www.pueblo.gsa.gov/
- Catalog of free and low-cost federal publications of consumer interest from the General Services Administration.
- FirstGov for Consumers
 http://www.consumer.gov/
- US federal government consumer information gateway. Find federal government resources on food, product safety, health, financial services, and other consumer topics.
- Federal Trade Commission Consumer Protection
 http://www.ftc.gov/ftc/consumer.htm
- FTC works to eliminate unfair or deceptive marketplace practices. Site includes areas of FTC involvement plus a complaint form for consumers.
- Office of the Comptroller of the Currency Customer Assistance
 http://www.occ.treas.gov/customer.htm
- The OCC charters, regulates and examines approximately 2,600 national banks and 66 federal branches and agencies of foreign banks in the United States. Site has instructions on how to file a formal complaint.
- Bureau of Consular Affairs, U.S. State Department
 http://travel.state.gov/
- Helps with travel warnings, international adoption, passport and visa service and problems, Americans abroad.
- Environmental Violations
 http://www.epa.gov/epahome/violations.htm
- How to report environmental problems to the United States Environmental Protection Agency.
- FTC Bureau of Consumer Protection
 http://www.ftc.gov/bcp/bcp.htm
- Bureau of Consumer Protection's mandate is to protect consumers against unfair, deceptive, or fraudulent practices. The Bureau enforces a variety of consumer protection laws enacted by Congress, as well as trade regulation rules issued by the Commission.
- Commodities Futures Trading Commission
 http://www.cftc.gov/cftc/cftccustomer.htm
- Public information and complaints page, with information about enforcement activities, consumer alerts, reparations program, and other links.
- Reporting Illnesses and Product Complaints (Food Safety)
 http://www.foodsafety.gov/~fsg/fsgprobs.html
- A list of links on how and where to report fraud, dangers, and violations on food and water safety to federal and state governmental agencies.
- U.S. Food and Drug Administration Public Affairs Specialists
 http://www.fda.gov/ora/fed_state/dfsr_activities/dfsr_pas.html
- Regional FDA's public affairs specialists who respond to consumers' questions about FDA and the products the agency regulates.
- AOL's Gov Guide Consumer Services Center
 http://www.governmentguide.com/consumer_services.adp?id=16101558
- Local, state and federal consumer services organized by zip code.
- SEC Complaint Center
 http://www.sec.gov/complaint.shtml
- Security and Exchange Commission discusses how to handle a complaint against a stock broker.
- U.S. Department of Transportation Frequently Asked Questions
 http://ntl.bts.gov/faq/index.html
- Among other questions answered, site lists where to file a complaint.
- U.S. Department of Labor Public Affairs Offices
 http://www.dol.gov/opa/aboutdol/offices.htm
- List of addresses and phone numbers for national and regional offices.
- Federal Communications Commission's Consumer and Governmental Affairs Bureau
 http://www.fcc.gov/cgb/
- Consumer information, filing complaints, and laws about amateur and commercial radio, cable companies, public broadcasting, and telephone service.
- Taxpayer Advocate Service (IRS)
 http://www.irs.gov/advocate/
- Not exactly a complaint page, but does tell about help for problem situations in paying your taxes; from the Internal Revenue Service.
- Consumer Action Handbook
 http://www.consumeraction.gov/
- Published by the U.S. Federal Consumer Information Center. Includes help and assistance information for consumers including shopping advice, tips about products and services, and contact information for governmental agencies, business bureaus, consumer advocacy and protection offices.
- Better Business Bureaus
 http://consumeraction.gov/bbb.shtml
- Contact and web site information provided.
- State Banking Authorities
 http://consumeraction.gov/banking.shtml
- Listing of officials that regulate and supervise state-chartered banks.
- Consumer Information Center: Education Resources
 http://www.pueblo.gsa.gov/results.tpl?id1=12&startat=1&--woSECTIONSdatarq=12&--SECTI...
- Listing of a number of free and low cost booklets.
- Consumer Information Center: Small Business Information
 http://www.pueblo.gsa.gov/results.tpl?id1=21&startat=1&--woSECTIONSdatarq=21&--SECTI...
- Listing of a number of free and low cost booklets.
- Housing and Urban Development, File a Complaint
 http://www.hud.gov/complaints/housediscrim.cfm
- Consumer information and how to file a complaint housing discrimination, bad landlords in federal housing, violations of manufactured housing, land sale frauds, deceptive home improvement contractors, and other abuses and waste.
- Department of Transportation Auto Safety Hotline
 http://www-odi.nhtsa.dot.gov/ivoq/
- FAQs, how to file a defect report, information on the recall process, and links to safety information.
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